Ica Sweater Dress

Estimated shipping times  North America: 10-13 business days Europe: 3-5 business days Australia, New Zealand and Oceania: 10-13 business days Asia Pacific: 10-13 business days Latin America and the Caribbean: 10-13 business days We try to ship as fast as possible (same day if the order is made in time. We ship our packages with PostNL and a signature may be required on receipt. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package. Alternatively, the carrier will try 2 more times to deliver the package. Please note that we are unable to change a delivery address once the order has been dispatched. Customs and import taxes Buyers are responsible for any customs and import taxes that may apply. Returns/Exchanges You can tell us you want to return an item via info@gracielahuam.com Please give the following details about the item you wish to return via e-mail: 1. The invoice number 2. The name of the item 3. The color name of the item 4. The size of the item To help us satisfy our customers' wishes as fully as possible, please also state the reason for the return. Please note that we are unable to cover the cost of returns, ensure that you pay the correct postage price. Your order will be fully refunded as quickly as possible – no later than 10 days after Graciela Huam has confirmed receipt. We will not accept:

• Items that are not in their original condition and/or packaging
• Items that have been worn/used
• Without their labels attached.

To return your order, please send the package to the following address: Graciela Huam. Provincialeweg 2C-15 5563 AH Westerhoven The Netherlands Please Note: Always include your order number and tracking number when you make a return to us. Once we receive your return, all goods will be inspected. Articles must be returned undamaged and with their labels attached. Any item in unsuitable condition will be sent back to you.