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Delivery Information

Brooks & Sharpe offers complimentary UK shipping on all orders over £250 – you can shop from as many brands and designers as you wish, all UK orders over £250 qualify for FREE shipping.

After placing an order, you will receive an email from us containing all the details of your purchase. We may also be in touch if we need further information to verify your payment. Once your order is approved, the relevant Brooks & Sharpe partner will aim to dispatch it within 2 business days.

We have a flat shipping rate for UK and EU customers – meaning you can shop from as many brands as you please and only pay one flat shipping fee. Our shipping rates are:

£5 UK under £250

£10 EU

Free UK shipping over £250

Please note international shipping rates may vary from brand to brand as our partners use different delivery services and you may be subject to several shipping charges if you order from several different boutique partners and you are based outside of the U.K and EU. If you are ordering pre-order products, please see the brand/designer product page for estimated shipping date.

Depending on your location, delivery will normally take 2-7 business days from dispatch. We’ll be sure to keep you updated with tracking information and an estimated arrival date. You can also follow the delivery progress under ‘My Orders’ in your Brooks & Sharpe account.

If you order from multiple Brooks & Sharpe partners, please keep in mind that your items will arrive separately. While we aim to always deliver within the specified times, we aren’t responsible for delays due to customs clearance or failed payment approval.

Express Shipping

If you require express shipping, please contact us here before placing an order and we will be able to arrange a bespoke shipping arrangement for you.

International Shipping

Our boutique partners offer international shipping. Rates will vary across brands/designers and the total cost will be calculated at check out. Shipping rates do not include customs charges. If you have any questions regarding international shipping, please do not hesitate to contact us.

Cancellations
As your purchase will be prepared quickly for dispatch, please contact Customer Service as soon as possible to cancel or make any changes to an order.

Bespoke/Customised items
We hope you’re excited to order your customised item. Due to the nature of this order, manufacturing lead times may vary as it is created specifically for you. Please consult the partner page for more information on manufacturing times or contact us here.

Please note: although customised items have a longer lead time, payment will be taken shortly after you place your order.

Pre-Order Items
Due to the nature of this order, manufacturing lead times may vary as it is created specifically for you. Please consult the partner page for more information on manufacturing times or contact us here.

Please note: although pre-order items have a longer lead time, payment will be taken shortly after you place your order.

Pricing
At Brooks & Sharpe, you are shopping pieces from our luxury brands and designers expertly curated for you by our team. Prices are determined by each Brooks & Sharpe partner; therefore, we don’t have any control over price variation.

Please note: Placing an item in your shopping bag or wishlist does not reserve it at a particular price.

Payments
If you pay by debit card or PayPal, Brooks & Sharpe will take payment at the point your order is placed on our site. If you pay by credit card, full payment is usually taken once your order is ready for shipping, though your bank or card issuer may reserve the order amount in your account immediately. If you pay using Klarna, payments will be arranged according to your preferred Klarna plan ie Pay later in 14 days or slice it in 3 instalments.

We accept the following cards:

Visa, MasterCard, American Express, Delta, Visa Electron, PayPal

Please note: We do not accept cash on delivery

Are my personal details safe?
We keep your personal data private and confidential and only give it out with your consent or if legally permitted to. For further details, please see our Privacy Policy.

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